How Cloud2IT Helped Wildside Vets Set Up From Scratch — And Stay Secure, Responsive, and Growing

Client: Wildside Vets
Industry: Veterinary Practice (including exotics and zoo work)
Website: vetsbarrow.co.uk
Based in: Barrow-in-Furness
Cloud2IT Services: Full IT setup and support, internet, VoIP, CCTV, remote management

About Wildside Vets

Wildside Vets is a proudly independent veterinary practice in Barrow-in-Furness, opened in April 2023 by vet and animal-lover Kate.

 

“We set up because our local out-of-hours care had moved miles away. We wanted to bring that support back into the area — so we opened Wildside.”

Wildside now cares for over 3,000 animals — everything from dogs and cats to rabbits, reptiles, and zoo animals. With three vets, a growing team of 12, and a passion for exotic species, it’s a modern practice built around one thing: personal care.

“A lot of the profession’s gone corporate. We wanted to bring something a bit more personal back — where people know the faces they’re going to see, even in an emergency.”

The Challenge

Starting a new veterinary practice from scratch is no small task — especially one that runs 24/7, with strict data protection requirements and life-or-death urgency.

Kate knew she needed expert support with IT, security, and communications. But she didn’t want to deal with faceless providers or patchwork systems.

“I’m hopeless with IT. I just needed someone I could trust to get it right.”

IT Support for Vets
IT for Vets in the North West

Enter Cloud2IT

From day one, Cloud2IT worked with Kate to create a tailored setup for Wildside’s exact needs — no generic packages, no guesswork.

“They designed everything around us. I didn’t have to pick a bundle or pay for stuff we didn’t need. It was just… what do you need? Let’s make it work.”

That personal, problem-solving approach has made Cloud2IT a core part of the Wildside story.

Services provided include:

  • Full hardware setup and installation

  • VoIP phone system (critical for out-of-hours care)

  • High-reliability internet with ongoing management

  • CCTV and security system advice and installation

  • Remote IT support for the whole team

  • Instant troubleshooting and hands-on support

“Any of our staff can call and they’ll sort the problem straight away. They can see what we see — and fix it.”

More Than Just Computers

For Wildside, it’s not just about the tech — it’s about knowing that everything works, so the team can focus on the animals.

“They didn’t just help us choose the right computers. They manage everything — phones, CCTV, internet. And they explain it in a way I can actually understand.”

That peace of mind makes a difference, especially for a practice that runs out-of-hours and deals with complex animal care.

Veterinary Practices IT Support
Vets IT Managed Services

A Like-Minded Independent Partner

Just like Wildside is proudly independent, so is Cloud2IT. For Kate, that alignment matters.

“I didn’t want to deal with a big company. Cloud2IT are independent too. I see the same faces. I trust them.”

The Outcome

✅ Reliable tech and systems from day one
✅ Always-on support — especially out of hours
✅ Secure handling of sensitive client and animal data
✅ Clear communication, no tech jargon

“It’s just been brilliant. I honestly don’t know what we’d have done without them.”